---
title: "Engagement in Timeline"
url: "https://books.automatevalue.com/2/spotler-connector/50/engagement-in-timeline"
---

# Engagement in Timeline

✍️ DRAFT : IN PROGRESS

Email Interactions can be shown in the [Timeline](https://learn.microsoft.com/en-us/power-apps/user/add-activities) of the specific Contact, Lead or Account.

There is a setting **TimelineInteractions** to configure which interactions are visible in the timeline.

## Email

 ![form-with-timeline-email-closed.png](https://books.automatevalue.com/u/form-with-timeline-email-closed-L2nzwO.png) 

![timeline-email-closed-highlights.png](https://books.automatevalue.com/u/timeline-email-closed-highlights-slxH6c.png)

 ![timeline-email-open.png](https://books.automatevalue.com/u/timeline-email-open-2Qy717.png)  

 ![email-details.png](https://books.automatevalue.com/u/email-details-UanmkT.png) 

 ![timeline-automation-bounced.png](https://books.automatevalue.com/u/timeline-automation-bounced-IHOr5p.png) 

### Email Engagement

If you have Dynamics 365 Sales module, enable [Email Engagement](https://learn.microsoft.com/en-us/dynamics365/sales/configure-email-engagement#enable-email-engagement) for the best experience.

 ![email-engagement-enable.png](https://books.automatevalue.com/u/email-engagement-enable-99nrOn.png) 

This will make the **Sent** and **Last Opened** info directly visible in the timeline on the email (see below). 

 ![timeline-email-sent-lastopened.png](https://books.automatevalue.com/u/timeline-email-sent-lastopened-DfD7x5.png) 

When opening the email there will also be additional **Recipient Activity** info block (see below).

 ![email-details-recipient-activity.png](https://books.automatevalue.com/u/email-details-recipient-activity-Eg7fDL.png)